Native Integration
PracticeHub + CAi
Native, seamless integration with PracticeHub. CAi reads your availability in real time (<3 seconds latency) and automatically creates appointments in your system. Bidirectional sync: if you modify an appointment in PracticeHub, CAi knows instantly.
Visit PracticeHub ↗✓ Compatibility
100% compatible with PracticeHub
Works with all modern versions. No intermediaries or Zapier required.
⚡ Speed
Real-time synchronisation
Appointments created instantly. No delays, no duplicates.
PracticeHub + CAi for Physiotherapy Centres
Physiotherapy centres handle multiple session types — assessment, manual therapy, therapeutic exercise — with different durations. PracticeHub + CAi automatically differentiates each appointment type and assigns the physiotherapist with the right specialisation based on the patient's condition.
Real use cases
- ✓ A patient calls about a knee injury — CAi checks PracticeHub and books with the knee specialist, not the shoulder therapist
- ✓ 60-min session (initial assessment) vs 30-min (follow-up) — CAi respects each duration without errors
- ✓ A patient asks to continue with their regular physio — CAi checks their specific availability in PracticeHub and suggests the next opening
- ✓ Patient discharge: CAi can schedule a 4-week review reminder automatically
Setup Time
5-10 minutes
From authorisation to fully operational
Difficulty Level
✨ Very easy
How to integrate PracticeHub with CAi
Connect your PracticeHub account
In the CAi dashboard, go to Integrations → PracticeHub. Click "Connect". You will be redirected to PracticeHub to authenticate.
Authorise permissions
Authorise CAi to read your calendar, create appointments, and access patient data. It's safe: CAi is GDPR/HIPAA compliant.
Select locations
If you have multiple practices in PracticeHub, select which one(s) CAi will sync. You can change this later.
All done!
CAi is connected. The next call you receive, CAi will check availability in PracticeHub and book automatically.
Benefits of integrating PracticeHub
<3-second latency
CAi checks your availability while speaking with the patient. The appointment is confirmed in real time, with no delays.
Bidirectional sync
Appointments created by CAi appear automatically in PracticeHub. If you modify an appointment in PracticeHub, CAi syncs instantly.
Patient identification
CAi recognises whether the caller is an existing patient. It accesses their appointment history and contact preferences.
100% Secure & Compliant
GDPR, HIPAA, LGPD certified. Your data is transmitted encrypted. No third parties or intermediaries (Zapier).
No duplicates
One appointment = one record. No duplication of patients or contacts. Everything synchronised and consistent.
Multi-practice
If you have multiple locations in PracticeHub, each one syncs with its own availability.
Ready to integrate PracticeHub?
Connect PracticeHub with CAi in minutes and start automating your appointments instantly.
Frequently Asked Questions
How much data can CAi access from PracticeHub? ↓
CAi only accesses: (1) Your calendar and availability, (2) Basic data for existing patients (name, phone, email), (3) Appointment types and duration. It does not access clinical notes, medical records, or sensitive data. Everything is protected under GDPR.
What happens if I disconnect the integration? ↓
If you disconnect the integration, CAi stops syncing. Past appointments are retained in PracticeHub. You can reconnect at any time without losing data.
How do I handle exceptions (holidays, closures)? ↓
Simply mark those dates as "Unavailable" in PracticeHub. CAi will see there is no availability and will not book on those days. You can also tell CAi directly: "Do not book from 15 to 22 August".
Does it work if I have multiple appointment types with different durations? ↓
Yes, perfectly. CAi respects each visit type and its duration. If someone asks for a "follow-up review" (30 min) vs "initial evaluation" (60 min), CAi handles it automatically.
Is there an additional cost for the integration? ↓
No. The PracticeHub integration is included in the CAi plan. No extra costs, no surprises.
More resources
Other integrations, solutions and guides for Physiotherapy.
Jane App + CAi
Native integration with Jane App
Google Calendar + CAi
Native integration with Google Calendar
ChiroTouch + CAi
Native integration with ChiroTouch
PracticeHub for Chiropractic
Specialised for Chiropractic
PracticeHub for Osteopathy
Specialised for Osteopathy
CAi for Physiotherapy
A small physiotherapy centre with 1–2 therapists. CAi automates appointment management and…
Automatic Appointment Scheduling with AI
How AI-powered appointment automation works
Software Integration
Connect your clinic software with intelligent voice assistants
Connect PracticeHub with CAi today
Set up in 5-10 minutes. Automatic sync with PracticeHub. Zero manual configuration.
Start Integration →